Effortless IT, Secured and Managed by Experts

Reliable IT support, cybersecurity, and infrastructure management for Australian businesses.

End-to-End IT Management, Precisely Aligned to Your Business Needs

24/7 IT Support

24/7 IT Support

24/7 response. Zero downtime. No compromises.

Hardware Procurement

Hardware Procurement

Procurement to deployment — handled end to end.

Cloud & Microsoft 365 Management

Cloud & Microsoft 365 Management

Modern Workflows, Seamlessly Managed.

Cybersecurity & Compliance

Cybersecurity & Compliance

Proactive defence. Regulatory alignment. Total confidence.

Network Setup & Monitoring

Network Setup & Monitoring

Smart architecture. Predictive monitoring. Total reliability.

Backup & Disaster Recovery

Backup & Disaster Recovery

Business Continuity Without Question.

We operate as an extension of your business.
From onboarding to ongoing management, our certified team provides technology leadership tailored to your goals — not just break/fix assistance.

We don’t wait for problems to happen — we prevent them.
With continuous monitoring, automated alerts, and 24/7 system oversight, Aura X ensures your network stays healthy and secure around the clock.

No hourly surprises. No vague invoices.
Our fixed monthly model aligns with your business growth, offering complete visibility into IT operations, costs, and performance.

Downtime costs more than you think.
We respond within 60 minutes or faster — backed by real engineers, not bots. Your productivity stays protected around the clock.

KFX Freight

Reduced downtime by 70% through real-time RMM and endpoint upgrades.

DentalOne

Migrated to Microsoft 365, improved security posture, and boosted uptime by 40%.

Risk Advisory

Delivered ongoing vCIO services and implemented Intune-based access control.

Elite managed IT services with flexible, per-user pricing. Scalable support, powerful security, and premium SLA — without the complexity. required.

Essential

$100

Per User, Per Month

  • Support for 1 device
  • Microsoft 365 setup + email support
  • Standard endpoint protection
  • Remote-only support (9–5 AEST)
  • 48-hour response SLA
  • Daily backups (OneDrive)
  • Add-on pricing for onsite and VIP support
Premium

$150

Per User, Per Month

  • Unlimited devices per user
  • Full Microsoft 365 + security suite + Sentinel
  • Intune, Defender, OneDrive, DNS, MFA, SIEM
  • 4x onsite visits/month included (per company
  • SLA: 1-hour response / 4–8 hour fix / VIP 1–2 hour fix
  • Full reporting, compliance dashboards
  • VIP requests included
  • Excess visits: $80/visit
  • Quarterly tech strategy review
  • 24/7 Support
Standard

$120

Per User, Per Month

  • Support for up to 2 devices
  • Full Microsoft 365 + Intune management
  • Advanced endpoint protection + DNS filtering
  • 1x onsite visit/month (shared across company
  • 8-hour SLA, business hours
  • Daily backups (OneDrive & Exchange)
  • Summary reports included
  • VIP requests available: $20/request
  • Extra onsite: $80/visit

While most of our clients benefit from our all-inclusive per-user plans, we also offer tailored solutions for specialised needs. Whether you require flexible ticket-based support or per-device pricing for hardware-heavy environments, we’re ready to assist.